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Return and Refund Policy

60-Day Money-Back Guarantee

At TrendMartHub, your satisfaction is our priority. If you're not completely happy with your purchase, we offer a 60-day money-back guarantee from the date your item is delivered.

Whether you changed your mind, ordered the wrong product, or simply aren't satisfied, you can return your product for a full refund or exchange—no questions asked.

Eligibility for Returns

To be eligible for a return, your item must:

  • Be unused and in the same condition that you received it.
  • Be in the original packaging, with all tags, manuals, and accessories included.
  • Be returned within 60 days of delivery.

Exceptions:
We cannot accept returns on:

  • Personal care, beauty, or health products that have been opened or used, unless defective.
  • Final sale or promotional items marked "non-returnable."

How to Start a Return

  1. Contact us at admin.trendmarthub.com with your order number and reason for return.
  2. Our support team will respond within 1 business day with return instructions.
  3. Ship the item back using the provided details. Return shipping is at your expense unless the item is defective or incorrect.
  4. Once received and inspected, we’ll issue a refund or exchange within 5–7 business days.

Refunds

  • Refunds are applied to the original payment method.
  • Original shipping fees (if charged) are non-refundable, unless the item was incorrect or damaged.
  • You will receive an email confirmation once your refund is processed.

Late or Missing Refunds

If you haven’t received your refund:

  • First, recheck your bank or credit card statement.
  • Then contact your bank or card issuer (it may take time before a refund is officially posted).
  • If after 10 business days you still haven’t received your refund, contact us at admin.trendmarthub.com.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, email us with details at admin.trendmarthub.com.

Need Help?

We're here to support you at every step. For questions about returns or anything else, please contact us at:

📧 admin.trendmarthub.com

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